According to Bill Wilkison, Vice President, Ambulatory Care & Ancillary Services, PinnacleHealth, “Inpatients, outpatients and emergency patients all need access to our imaging resources, often at the same time."

In addition, delays and schedule changes create situations that compromise the efficiency of our equipment as well as our technologists on a daily basis. On-Cue helps us to react to these situations in real time by directing the right patient to the right resource at the right time to optimize patient care.”


After installation of the On-Cue system the Hospital staff immediately recognized the potential for optimized patient care, a reduction in operating costs and maximized resource capacity.

“On-Cue will enable cross-department dynamic scheduling, which will result not only in operating efficiencies for PinnacleHealth, but more importantly, the ability for us to provide patients with daily services and activity schedules throughout their stay in our hospital,” said Steven Roth, vice president and chief information officer, PinnacleHealth. “I believe the predictability and efficiency that On-Cue provides helps our patients to feel more confident in our clinical capabilities. In addition, there is a reduction in overall costs because On-Cue improves the transition of care between providers.”

With the addition of the new Toshiba Aquilion ONE 320 slice CT scanner, physicians have data that replaces a variety of duplicative tests and invasive procedures. As a result, the hospital is experiencing increased demand for CT scans due to the new imaging services they now offer.

“The new Aquilion ONE has presented us with a variety of new options and challenges,” said Karen Botts, director of Radiology, PinnacleHealth. “Allocade’s On-Cue system is helping us to maximize the speed and versatility of the CT scanner and offer us the opportunity to improve our throughput as well as enable us to provide new diagnostic tools to our patients and referring physicians.”

PinnacleHealth is a non-profit healthcare system serving Central Pennsylvania. The healthcare network includes four campuses (Community, Cumberland, Harrisburg and Polyclinic), FamilyCare physician practices, home health and hospice services, FirstPlace urgent care center, outpatient surgery and imaging centers, inpatient and outpatient care and an array of other healthcare services. 


PinnacleHealth News Release

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